Non-Emergency Transportation Services
Why Choose On The Horizon Transportation
● Transportation for seniors and individuals with disabilities
● Door-to-door assistance focused on dignity and safety
● Trained, compassionate drivers
● Clean, reliable, and well-maintained vehicles
● Strong communication and scheduling support
Non-Emergency Transportation Services
At On The Horizon, transportation is about more than getting from one place to another — it’s about access, independence dignity, and peace of mind. We provide dependable non-emergency transportation services for individuals with disabilities and seniors who need safe, reliable transportation for medical appointments, community outings, employment, and daily activities. Our services are available through approved funding sources as well as private-pay options, allowing families and individuals toreceive support even when waiver or insurance transportation is not available.
Our Transportation Model
On The Horizon operates a fleet of wheelchair-accessible vans exclusively. These vehicles are designed to safely accommodate individuals who use wheelchairs, while also providing comfortable seating for individuals who do not require mobility devices. This model allows us to serve a wide range of transportation needs without limitation, ensuring flexibility and accessibility for all passengers. All vehicles are routinely inspected and maintained in accordance with ADA requirements, Ohio Bureau of Motor Vehicles licensing standards, and applicable safety regulations.
What We Offer
Private Pay Transportation Services
In addition to waiver-funded transportation, On The Horizon proudly offers private-pay
transportation services for:
● Seniors aging in place
● Individuals with physical or developmental disabilities
● Families needing consistent, dependable transportation support
● Individuals without Medicaid transportation coverage
Private-pay transportation may be used for:
● Doctor and therapy appointments
● Dialysis and routine medical visits
● Grocery shopping and errands
● Community outings and social events
● Adult day programs
● Employment transportation
This option provides families with flexibility, faster scheduling, and continuity of care with a
trusted local provider.
Wheelchair-Accessible Transportation
Each vehicle includes securement systems, safety restraints, and spacious interiors designed for comfort and stability throughout the trip. Our drivers are trained in proper loading, unloading, and securement procedures and provide transportation with patience, professionalism, and individualized attention.
● Standard wheelchairs
● Bariatric wheelchairs
● Mobility scooters
● Ambulatory individuals who do not require wheelchairs
Challenges We Help Solve
● Limited availability of wheelchair-accessible transportation
● Long wait times with traditional transportation brokers
● Missed appointments due to unreliable service
● Lack of trained drivers for mobility-related needs
● Transportation gaps for private-pay families
Book an appointment.
At On The Horizon, transportation is not just a ride — it’s a commitment to independence, connection, and quality of life.